In the optimistically titled film ‘2001’, Stanley Kubrick introduced a world where AI (in the form of the cycloptic HAL-9000) was entrusted with the critical functions of a spaceship. HAL was considered infallible by its human masters. However, confused by conflicting priorities and orders, this led to unexpected behaviour and conflict.
Robotic Process Automation explained
[fa icon="calendar'] 03-Feb-2020 10:39:09 / by Ray Johnston posted in Insurance, London Market, risk, Risk Management, innovation, TINtech, Lloyd's, The future at Lloyd#s, cost, RPA, HAL, emerging technology, robotic process automation
6 Applications of AI for your Sales Desk
[fa icon="calendar'] 29-Jan-2020 06:00:00 / by Matt Townsend posted in Banking, Blog, Artificial Intelligence, AI, Sales Desk, RPA, Customers, big data
CTO's, Product Directors and all varieties of tech gurus are eager to find use cases for AI under their remit; capturing a market or increasing their profile within their businesses. What they/we risk doing is artificially creating use cases that do not benefit the organisation, users or customers.