Richard Ellis

Recent Posts

Businesses are forgetting why they are investing in CRM

[fa icon="calendar'] 19-May-2016 15:40:23 / by Richard Ellis posted in Insurance, Banking, Recruitment, Customer Service

[fa icon="comment"] 0 Comments


“Customer satisfaction is worthless. Customer loyalty is priceless.”
-Jeffrey Gitome

Very few companies would not include ‘great customer service’ on their list of key ingredients that are essential for success. Great customer service builds strong and lasting relationships, demonstrates a greater understanding of modern customer needs, adds a personal human touch and infuses positivity within the business and its customers. It’s critical for attracting repeat customers and building positive word of mouth and a respected brand.

Read More [fa icon="long-arrow-right"]

Create value for your customers.  With transparency, control and delivery, learn how interaction enhances your customer’s experience.

[fa icon="calendar'] 29-Mar-2016 08:42:33 / by Richard Ellis posted in CRM

[fa icon="comment"] 0 Comments

''The greatest technology in the world hasn’t replaced the ultimate relationship building tool between a customer and a business; the human touch''
Shep Hyken


Read More [fa icon="long-arrow-right"]